Welcome to The Providence Surgery Boscombe, Bournemouth


The team at Providence Surgery would like to announce that Crescent Surgery we will be relocating to 14 Walpole Road on 1st December 2019. For further information please click here.

Please note that the surgery will be closed on Tuesday 26th March 2019, from 15.30 to 18.30, for staff training. All calls will be answered by 111 during this time. The surgery will re-open as usual on Wednesday 27th March at 08:30.

The surgery will be closed for staff training on the following dates in 2019/2020:

Tuesday 21st May 2019 15:30-18:30

Wednesday 26th June 2019 15:30-18:30

Tuesday 23rd July 2019 15:30-18:30

Thursday 5th September 2019 13:30-16:30

Tuesday 26th November 2019 15:30-18:30

Book appointments and order repeat prescriptions online

Providence Surgery is a vibrant friendly practice providing a range of high quality medical services to the whole community, young and old, in the heart of Boscombe, Bournemouth. Our aim is to promote health in the local community of Boscombe, East Cliff, Charminster and Southbourne. As a patient at Providence, your named accountable GP is Dr Mufeed Ni'man, although you are free to request an appointment with any of our available GPs.

The Surgery welcomes people from all ethnic groups and we have doctors who can speak Arabic and Polish. Services include health visitors, midwifery, nursing and district nursing and are mainly free under the NHS but parallel private services outside the NHS scope are available.

Book Appointments and Order Repeat Prescriptions online with The Providence Surgery

We are open every weekday but closed on the weekends and Bank Holidays. The surgery closes for lunch between 13.00 and 14.00 Mon – Fri. Please view our opening hours for more information.  Please first contact us or NHS 111 before going to A&E.


Help us to help you, we would encourage patients to book a double appointment if they have more than one problem to discuss.

How to make the most of your appointment:

  • Arrive in plenty of time
  • Be prepared - write down points to remember
  • Discuss the most pressing issue first
  • Wear accessible clothing
  • Make sure you understand what is said and what is happening next

If we are running late, please be patient and do not blame the receptionist.

Improved Access to General Practice Services 

To help improve access to appointments for our patients, in particular during evenings and at weekends, you may be offered an appointment at the Urgent Treatment Centre at Royal Bournemouth Hospital. If you would like one of these appointments, please speak to reception who can arrange this for you.

It may be necessary for us to offer you an appointment at the Urgent Treatment Centre between Monday and Friday during our normal opening hours if we have no available appointments in the Practice.  Out of hours you can also call 111 where a triage process will determine whether an appointment is needed before directing you to the most appropriate service. 

Appointments at the Urgent Treatment Centre are pre-bookable (unlike A&E) so waiting times following your arrival are similar to being seen in the Practice. The Urgent Treatment Centre is located close to the entrance to A&E, and is clearly signposted.

At the weekend there is also a walk-in service available at the Boscombe & Springbourne Health Centre that runs from 8:00 to 20.00 on both Saturday and Sunday.

Please note: The walk-in service is a separate service operated by a different provider that is not in affiliation with the Providence Surgery. For more information on the service please visit the website here.

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